Letter and Light Co. Rental Policy
Last updated: March 14, 2026
This Rental Policy applies to marquee letters, numbers, symbols, accessories, equipment, and related rental services provided by Letter and Light Co. and its participating locations (“Letter and Light Co.,” “Provider,” “we,” “us,” or “our”).
By paying a retainer (making a payment toward an invoice to secure your date), you are electronically accepting a proposal or agreement, or otherwise confirming a rental, the customer or renter (“Renter,” “Customer,” or “Client”) acknowledges that they have reviewed, understood, and agreed to this Rental Policy.
Letter and Light Co. provides marquee letter, number, symbol, and related décor rentals for events. Unless otherwise specified on the individual invoice or agreement, a 50% retainer is required to reserve an event date and rental inventory, and the remaining balance is due 30 days before the event.
GENERAL INFORMATION
Quotes and Pricing
Quoted pricing is valid for five (5) days unless otherwise stated in writing.
Pricing is non-negotiable and may change after the quote-hold period expires. An event date, rental inventory, and services are not reserved until the required retainer has been received.
Availability is subject to change until the reservation has been secured. Retainer is required to secure booking.
Retainer and Acceptance of Rental Policy
By paying a retainer through an invoice or payment link provided by Letter and Light Co., Renter agrees to this Rental Policy and acknowledges that it forms part of the rental agreement between Renter and Letter and Light Co. Unless otherwise specified in writing, retainers are non-refundable.
DELIVERY AND INSTALLATION
Delivery charges are determined by the number of marquees rented, location of the event, transportation requirements, and other applicable factors. Delivery and service charges will be identified on the customer's invoice.
The local Letter and Light Co. team will coordinate delivery and installation of marquee letters, numbers, symbols, and related equipment for the date, approximate time, and location established during booking.
Certain locations may offer optional upgrades, including but not limited to colored bulbs, shadow boxes, decorative accessories, or other custom elements. When purchased through Letter and Light Co., applicable charges will appear on the customer's invoice.
Third-Party Decorative Elements
Decorative elements provided by other vendors—including balloons, florals, greenery, signage, or similar products—must be installed only after Letter and Light Co. has completed and secured the marquee installation.
Renter must notify Letter and Light Co. in advance if another vendor intends to attach, place, or install décor near or on the marquee display.
Letter and Light Co. is not responsible for damage to balloons, flowers, signage, decorations, or other third-party property associated with the display.
Additional setup time may be required when third-party décor is being incorporated.
PICKUP
Renter is responsible for ensuring that all rental items remain at the approved pickup location and are accessible to Letter and Light Co. at the scheduled pickup time.
Renter must also provide an appropriate venue representative or designated contact when necessary for access.
If the rental items cannot be accessed or retrieved at the scheduled pickup time because of conditions within Renter's or the venue's control, Renter may be charged an additional delivery, pickup, rescheduling, labor, or transportation fee.
Renter is responsible for coordinating any necessary alternate pickup arrangements with the venue and Letter and Light Co.
POWER REQUIREMENTS
A standard electrical outlet is required unless Letter and Light Co. has approved an alternative power arrangement.
As a general guideline, up to eight marquees may be connected to a single appropriate circuit. Displays involving ten or more marquees may require two or more circuits.
Renter and venue are responsible for ensuring that adequate electrical service is available at the installation location.
Renter may not alter wiring, electrical connections, bulbs, plugs, cords, transformers, or other electrical components.
EXTENSION CORDS
Letter and Light Co. may provide extension cords up to approximately 150 feet, depending upon the location and installation.
If the approved display location exceeds the available cord distance from a suitable power source, additional arrangements may be required and may result in additional charges.
All electrical routing and connections must be approved by Letter and Light Co.
WEATHER AND OUTDOOR RENTALS
Marquees may be approved for outdoor use under suitable weather and site conditions. Outdoor placement is not guaranteed and remains subject to Letter and Light Co.'s safety requirements and professional judgment.
Renter's Weather Responsibility
For every outdoor rental, Renter is responsible for monitoring weather conditions and providing a suitable indoor, enclosed, or otherwise Letter and Light Co.-approved covered backup location that can accommodate the marquee display.
Rain, thunderstorms, lightning, snow, ice, excessive moisture, flooding, high winds, strong wind gusts, severe weather, unsafe temperatures, unstable ground, or other environmental conditions may make outdoor operation or placement unsafe.
Letter and Light Co. may, in its sole reasonable discretion, refuse an outdoor installation, delay installation, shut off power, relocate a display, modify a setup, or remove rental equipment when weather or site conditions may create a safety concern or risk of equipment damage.
Customer May Not Move Marquees
Renter, guests, venue employees, event vendors, planners, and other third parties may not move, reposition, tilt, secure, cover, disassemble, unplug, reconnect, or otherwise modify the marquee installation unless specifically instructed or authorized by Letter and Light Co.
If weather conditions change after installation, Renter must promptly contact Letter and Light Co. and cooperate with reasonable instructions regarding shutdown, relocation, protection, or removal of the equipment.
WEATHER-RELATED DAMAGE — CUSTOMER FINANCIAL RESPONSIBILITY
Once the marquees and rental equipment have been delivered and installed, Renter is responsible for protecting the rental property throughout the rental period, including protection from weather and environmental exposure.
If marquees, bulbs, wiring, bases, power components, extension cords, accessories, or other rental property are damaged because they are exposed to rain, water, snow, ice, wind, moisture, storms, flooding, extreme conditions, or other weather-related conditions while under Renter's responsibility, Renter is financially responsible for one hundred percent (100%) of the resulting documented cleaning, drying, electrical testing, repair, labor, parts, transportation, and replacement costs, to the fullest extent permitted by law.
This responsibility specifically includes circumstances in which:
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Renter requests or elects to keep the display outdoors despite approaching or deteriorating weather;
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Renter does not provide a suitable backup location;
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Renter, venue personnel, guests, or vendors fail to follow Letter and Light Co.'s weather or safety instructions;
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Renter fails to promptly notify Letter and Light Co. of changing or unsafe conditions;
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Renter prevents, delays, or denies reasonable access needed for Letter and Light Co. to shut down, relocate, protect, or retrieve the equipment;
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unauthorized individuals move, alter, cover, disconnect, reconnect, or otherwise interfere with the display; or
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rental property remains exposed to damaging weather or environmental conditions during the rental period.
If damaged equipment can reasonably be repaired, Renter will be responsible for the costs necessary to repair the equipment or replace it if beyond repair. If marquees are damaged while in possession of the renter, replacement cost is $400 per marquee plus shipping fees (shipped from Sioux Falls, SD).
If Letter and Light Co. determines that an item cannot reasonably or safely be repaired, Renter will be responsible for the full replacement cost of the damaged item, including reasonably necessary associated components, shipping or freight, fabrication, labor, and other costs incurred to restore the rental inventory.
Payment of a rental fee does not constitute insurance against damage and does not limit Renter's responsibility for weather-related or other damage.
Letter and Light Co.'s decision to permit an outdoor setup at the beginning of an event does not constitute a guarantee that weather will remain suitable throughout the rental period and does not transfer responsibility for later weather-related damage to Letter and Light Co.
Nothing in this section makes Renter responsible for damage caused solely by Letter and Light Co.'s negligence or misconduct to the extent such responsibility cannot lawfully be assigned to Renter.
RENTAL RETURN
All rental items must remain available for retrieval according to the agreed rental and pickup schedule.
If equipment is not available for retrieval as scheduled, additional late, labor, transportation, or retrieval fees may apply.
If Letter and Light Co. is unable to retrieve rental property and is unable to obtain reasonable cooperation from Renter, Renter may be responsible for the value or replacement cost of missing equipment in addition to other applicable charges.
DAMAGED, LOST, OR EXCESSIVELY SOILED ITEMS
Renter assumes responsibility for the rental property from the completion of delivery/setup until Letter and Light Co. retrieves the equipment, except to the extent otherwise required by applicable law.
Rental items must remain in substantially the same condition in which they were delivered, reasonable wear from normal event use excepted.
Minor fingerprints or light marks that can be cleaned or touched up as part of normal maintenance generally will not result in a damage charge.
Damage or excessive soiling may include, without limitation:
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excessive scratches or scuffs;
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dents, cracks, breaks, or punctures;
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mud, dirt, food, drinks, or other substances;
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water or moisture damage;
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electrical damage;
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damaged bulbs, wiring, sockets, plugs, or power components;
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unauthorized paint, adhesive, tape, glue, nails, screws, fasteners, or attachments;
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damage caused by guests, vendors, venue employees, or other third parties;
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weather-related damage;
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missing equipment; or
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damage caused by unauthorized movement or modification of the display.
Letter and Light Co. will inspect rental items following retrieval and will make a reasonable determination regarding damage, necessary cleaning, repairability, and replacement.
When reasonably practicable, Renter will be notified of assessed damage and resulting charges within five (5) days following retrieval.
Renter is responsible for the documented cost of cleaning, repairing, or replacing damaged or lost rental property.
If an item is damaged beyond reasonable or safe repair, Renter is responsible for its full replacement cost.
Damage-related amounts are due within seven (7) days after notice unless another timeframe is provided in writing.
PAYMENT POLICY AND CARD ON FILE
A valid credit or debit card may be required to remain on file with Letter and Light Co. during the rental period.
The card on file may be used, as permitted by the customer's agreement and applicable law, for authorized additional inventory or services requested by Renter and for documented charges arising under this Rental Policy, including:
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additional services;
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late pickup or retrieval fees;
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excessive cleaning;
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damage repairs;
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parts and labor;
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loss of equipment;
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weather-related damage; and
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replacement of damaged or missing rental property.
When applicable, Letter and Light Co. will provide reasonable documentation or an explanation of damage-related charges.
Letter and Light Co. does not accept checks unless specifically agreed to in writing.
RENTAL ORDER CHANGES
Requests for changes should be submitted in writing including by email, to maintain a clear record of the requested modifications.
If changes are not confirmed by Letter and Light Co, either by email or text (written communication), we cannot guarantee accommodation. Changes cannot be guaranteed within fourteen (14) days of the event.
Changes, substitutions, upgrades, or additional services requested after booking may require a revised invoice and additional payment or retainer.
CANCELLATIONS
Renter reserves a specific event date and inventory by entering into the rental agreement and paying the required retainer.
Retainers are non-refundable unless otherwise expressly stated in writing.
An event may generally be canceled at least thirty (30) days before the event without requiring payment of the remaining standard rental balance, subject to the terms of the applicable invoice or agreement.
However, custom items, personalized materials, specially purchased equipment, fabrication, or other products or services obtained specifically for Renter's event may remain payable in full regardless of cancellation.
Different cancellation provisions stated in a signed agreement or invoice will control if they conflict with this general policy.
FAILURE TO PAY / BREACH OF AGREEMENT
Failure to make required payments by the established due date may constitute a breach of the rental agreement.
If a card on file is expired, invalid, declined, or otherwise unavailable and payment is not made as required, Letter and Light Co. may release reserved inventory and event dates without further obligation to hold the reservation.
Unless required by law or otherwise agreed in writing, Letter and Light Co. is not obligated to refund prior non-refundable payments or accept late payment after a reservation has been released.
PHOTOGRAPHY AND MARKETING
Unless Renter notifies Letter and Light Co. in writing before the event, Renter grants Letter and Light Co. permission to photograph or record the marquee display and use images of the display for marketing, advertising, social media, portfolio, and promotional purposes.
Event photographs may incidentally include guests or attendees.
No additional compensation will be provided for authorized use of such photographs unless otherwise agreed in writing.
MARQUEE SAFETY RULES AND CLIENT RESPONSIBILITY
1. Décor Use
Marquee displays are decorative rental equipment.
Do not sit, stand, climb, hang from, lean heavily against, or place body weight on marquee letters, numbers, symbols, bases, or other components.
Children must not be allowed to climb on, enter, or play with the display.
2. Do Not Move the Display
Only authorized Letter and Light Co. personnel may relocate, reposition, reconfigure, secure, or alter marquee letters, bases, cables, power supplies, or other equipment unless Letter and Light Co. expressly authorizes otherwise.
3. Keep the Display Clear and Dry
Maintain reasonable clearance around the display.
Liquids, sprinklers, rain, snow, ice, water features, fog-producing equipment that creates moisture, confetti cannons, flames, fireworks, and other potentially damaging materials or devices must be kept away from letters, bulbs, cords, and electrical connections.
4. Electrical Cords and Connections
Electrical cords and connections may create trip or electrical hazards.
Guests, venue personnel, and vendors should not unplug, alter, cover, reroute, tape over, or modify cords or electrical connections without authorization from Letter and Light Co.
5. Supervision
Renter is responsible for reasonable supervision of the rental display throughout the rental period and for communicating applicable safety restrictions to guests, vendors, planners, and venue representatives.
6. Venue and Surface Conditions
Renter is responsible for providing adequate space, reasonable access, and a stable and reasonably level installation surface.
Letter and Light Co. may decline or modify an installation when the site or surface presents an unreasonable safety risk.
7. Outdoor Weather Limitations
Outdoor displays are subject to weather and environmental conditions.
Letter and Light Co. may reposition, shut off, relocate, delay, decline, or remove an outdoor display when wind, rain, snow, lightning, excessive moisture, extreme temperatures, unstable ground, or other conditions present a safety or equipment risk.
Renter remains responsible for complying with the Weather and Outdoor Rentals provisions of this Rental Policy.
8. Immediate Notification
Renter must promptly notify Letter and Light Co. of any:
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marquee tipping or movement;
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damage;
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electrical or power problem;
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water or weather exposure;
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guest-related incident;
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unauthorized movement; or
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other condition that could affect the safety or condition of the rental property.
PROPERTY OWNERSHIP AND CARE
All marquee letters, numbers, symbols, cords, bulbs, bases, power equipment, accessories, and other rental property remain the sole property of the applicable Letter and Light Co. provider.
Renter obtains only the temporary right to use the rental property during the agreed rental period.
Renter is responsible for safeguarding the rental equipment from delivery/setup through retrieval, including protecting it from theft, unauthorized movement, vandalism, guests, vendors, venue personnel, environmental exposure, and weather-related damage.
LIABILITY AND DAMAGE RESPONSIBILITY
Renter assumes responsibility for reasonable supervision of guests and third parties interacting with the marquee display.
To the fullest extent permitted by applicable law, Renter is responsible for cleaning, repair, replacement, and loss caused by Renter, Renter's guests, event attendees, planners, vendors, contractors, venue personnel, or other persons under Renter's event control.
This responsibility includes damage resulting from failure to follow the safety, weather, electrical, placement, or operating requirements contained in this Rental Policy.
INDEMNITY AND LIMITATION OF LIABILITY
Renter agrees to take reasonable steps to ensure safe use of the marquee display and to comply with safety and operating instructions provided by Letter and Light Co.
To the fullest extent permitted by applicable law, Letter and Light Co., its owners, employees, contractors, locations, affiliates, licensees, and representatives will not be responsible for injury, loss, or property damage arising from:
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misuse of rental equipment;
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unauthorized movement or modification;
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guests climbing, sitting, leaning, hanging, or playing on rental equipment;
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interference with electrical connections;
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Renter's or third parties' failure to follow safety instructions; or
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conditions outside Letter and Light Co.'s reasonable control.
Nothing in this Rental Policy excludes or limits liability that cannot legally be excluded or limited under applicable law.
ENTIRE RENTAL POLICY
Renter acknowledges having had the opportunity to review this Rental Policy before confirming the reservation.
This Rental Policy, together with the applicable invoice, proposal, booking confirmation, and any additional written agreement between Renter and Letter and Light Co., constitutes the terms governing the rental.
If an event-specific written agreement contains a provision that directly conflicts with this Rental Policy, the event-specific written agreement will control with respect to that provision.
By paying the required retainer or otherwise confirming the booking, Renter acknowledges and agrees to these terms.
CUSTOMER PICKUP & SELF-TRANSPORT RENTALS
Certain smaller rental orders may be approved by Letter and Light Co. for customer pickup and return. Customer pickup is offered only at the discretion of the applicable Letter and Light Co. location and may not be available for all rental items, order sizes, events, or vehicles.
When Renter elects to pick up and transport rental equipment rather than use Letter and Light Co. delivery services, Renter assumes responsibility for the possession, handling, transportation, protection, setup, use, breakdown, and return of the rental equipment as described below.
Enclosed Vehicle Required
An enclosed vehicle is required for all customer pickup rentals.
Approved transportation may include an enclosed SUV, minivan, cargo van, enclosed trailer, or other enclosed vehicle of sufficient size to safely transport the entire rental order.
Pickup trucks with open beds, open trailers, roof racks, or any other transportation method that leaves the marquees exposed to weather, road debris, moisture, wind, or unsecured movement are not permitted.
A pickup truck with a tonneau cover, topper, or similar covering may be accepted only with prior approval from Letter and Light Co. and only when Letter and Light Co. determines that the vehicle provides adequate enclosed, dry, secure, and protected transportation for the specific rental items.
Renter must arrive with an appropriately sized enclosed vehicle capable of safely accommodating the complete rental order.
If Renter arrives with a vehicle that Letter and Light Co. determines is too small, unsafe, open to the elements, excessively dirty or wet, or otherwise unsuitable for transporting the rental equipment, Letter and Light Co. may refuse to release the equipment.
Any resulting delay, additional trip, alternative transportation expense, delivery charge, or other cost is the responsibility of Renter.
Vehicle Preparation
The transportation area must be:
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clean;
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dry;
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enclosed and protected from weather;
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free from standing water, mud, grease, chemicals, sharp objects, tools, loose cargo, food, beverages, or other materials that could damage the equipment;
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large enough to accommodate the rental equipment without forcing, bending, crushing, stacking, or otherwise placing excessive pressure on the marquees; and
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capable of allowing the equipment to be appropriately secured against movement during transportation.
Letter and Light Co. may provide instructions regarding the proper orientation, placement, stacking, padding, or securing of specific rental items.
Renter agrees to follow all loading and transportation instructions provided by Letter and Light Co.
Securing Equipment During Transportation
Renter is responsible for ensuring that all rental equipment is appropriately protected and secured during transportation.
Marquees must not be transported in a manner that allows them to slide, fall, tip, bounce, rub against one another, or come into contact with objects that could scratch, dent, puncture, break, bend, crush, or otherwise damage them.
Renter may not place heavy objects on top of marquee letters, numbers, symbols, bulbs, electrical components, cords, or accessories.
Any protective blankets, padding, straps, containers, or other transportation materials provided by Letter and Light Co. must be used as instructed and returned with the rental equipment.
Responsibility Begins at Pickup
For customer pickup rentals, Renter assumes responsibility for the rental equipment when the equipment is released into Renter's possession and remains responsible until all rental equipment has been physically returned to and accepted by Letter and Light Co.
This responsibility includes the periods during:
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loading;
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transportation to the event;
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unloading;
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storage before the event;
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setup;
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the event itself;
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breakdown;
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storage following the event;
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reloading;
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return transportation; and
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unloading at the Letter and Light Co. return location.
Customer Responsibility for Transportation Damage
Renter is financially responsible for one hundred percent (100%) of documented damage, loss, cleaning, repair, or replacement costs resulting from or occurring during Renter's possession, handling, loading, transportation, unloading, storage, setup, use, breakdown, or return of the rental equipment, except to the extent prohibited by applicable law.
This includes, without limitation, damage resulting from:
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improper loading or unloading;
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inadequate securing of equipment;
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items shifting or falling during transportation;
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stacking or crushing;
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dropping a marquee;
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scratches, dents, cracks, punctures, or broken components;
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broken or damaged bulbs, sockets, wiring, plugs, cords, or electrical components;
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exposure to rain, snow, ice, water, condensation, excessive moisture, or other weather conditions;
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transportation in an unauthorized or unsuitable vehicle;
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theft or disappearance;
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vehicle accidents or sudden stops;
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improper storage;
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damage caused by other items transported in the same vehicle;
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damage caused by guests, children, pets, venue personnel, vendors, or other third parties; and
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failure to follow transportation, setup, safety, weather, or handling instructions provided by Letter and Light Co.
If damaged equipment can reasonably and safely be repaired, Renter is responsible for the documented costs associated with inspection, cleaning, testing, parts, labor, repair, and restoration.
If Letter and Light Co. determines that damaged equipment cannot reasonably or safely be repaired, Renter is responsible for the full replacement cost of the damaged item, including reasonably necessary associated components, fabrication, materials, shipping or freight, and other costs necessary to restore the rental inventory.
Weather Protection During Transportation
Rental equipment must remain dry and protected from weather at all times while in Renter's possession.
Renter may not leave marquees outdoors, in an open vehicle, in an open trailer, or in any other location where the equipment may be exposed to rain, snow, ice, excessive moisture, flooding, wind, sprinklers, or other potentially damaging conditions.
Covering marquees with a tarp does not convert an otherwise open vehicle or trailer into an approved enclosed method of transportation.
If weather conditions make safe transportation impossible, Renter must contact Letter and Light Co. for instructions rather than transporting the equipment in unsafe or exposed conditions.
Weather-related damage occurring while equipment is in Renter's possession is subject to the Weather and Outdoor Rentals provisions of this Rental Policy.
Loading and Unloading Assistance
Depending upon the rental order and location, Letter and Light Co. personnel may assist with loading equipment into Renter's vehicle at pickup.
Any loading assistance provided by Letter and Light Co. does not relieve Renter of the responsibility to ensure that the vehicle is appropriate for transportation or that equipment remains properly secured and protected throughout transportation.
Renter is responsible for having sufficient physically capable assistance available at the event location to safely unload, set up, break down, reload, and return the rental equipment when necessary.
Renter should not attempt to lift or handle equipment in a manner that creates an unreasonable risk of injury or property damage.
Setup and Operating Instructions
Customer pickup rentals must be installed and operated according to instructions provided by Letter and Light Co.
Renter may not:
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modify the marquee structure;
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remove or alter electrical components;
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substitute unauthorized bulbs, wiring, cords, plugs, or electrical equipment;
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drill, nail, screw, staple, glue, paint, or otherwise permanently attach anything to the marquees;
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use unauthorized adhesives or fasteners;
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place marquees on unstable or excessively uneven surfaces; or
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use the equipment in a manner inconsistent with its intended decorative purpose.
Renter is responsible for ensuring that all individuals handling the rental equipment follow these requirements.
Outdoor Use
Customer pickup does not automatically authorize outdoor use.
Renter must disclose anticipated outdoor use before pickup and comply with all requirements contained in the Weather and Outdoor Rentals section of this Rental Policy.
If outdoor use has not been approved or weather conditions become unsafe, Renter is responsible for moving the equipment to a safe indoor or approved protected location before damaging conditions occur.
No Unattended or Unsecured Storage
While in Renter's possession, rental equipment must be stored in a reasonably secure, clean, dry, protected location.
Rental equipment should not be left unattended outdoors or stored overnight in an open vehicle, open trailer, unsecured exterior area, or any location where it may reasonably be exposed to theft, vandalism, moisture, weather, animals, or other sources of damage.
Inspection at Pickup and Return
Renter is encouraged to inspect the rental equipment at pickup and promptly identify any visible pre-existing damage or concerns before leaving the pickup location.
Letter and Light Co. may photograph or otherwise document the condition of rental equipment before release to Renter.
Upon return, Letter and Light Co. may inspect the rental equipment for damage, missing components, excessive cleaning requirements, or other issues.
Some damage, including electrical or moisture-related damage, may not be immediately visible during the initial return inspection. Letter and Light Co. reserves the right to perform a reasonable subsequent inspection and testing of returned equipment.
When reasonably practicable, Renter will be notified of identified damage and resulting charges within five (5) days following return.
Missing Items
Renter is responsible for returning all equipment provided with the rental, including applicable:
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marquee letters, numbers, and symbols;
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bulbs;
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cords and extension cords;
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plugs and electrical components;
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bases, supports, or stands;
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protective materials;
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accessories; and
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any other equipment included with the rental order.
Missing items may be charged at their documented replacement cost.
Return Requirements
Rental equipment must be returned to the designated Letter and Light Co. location on the agreed date and within the agreed return window.
Equipment must be returned using an approved enclosed vehicle and transported according to the same requirements that applied at pickup.
Renter remains responsible for the equipment until it has been returned to and accepted by Letter and Light Co.
Late returns may result in additional rental, labor, scheduling, or other charges, particularly when the delayed equipment has been reserved for another event.
Vehicle and Personal Property
Renter is responsible for determining whether Renter's vehicle is appropriate for transporting the rental equipment.
To the fullest extent permitted by law, Letter and Light Co. is not responsible for damage to Renter's vehicle or other personal property arising from Renter's transportation, loading, unloading, or handling of rental equipment, except to the extent caused by Letter and Light Co.'s negligence or misconduct.
Acceptance of Customer Pickup Responsibility
By choosing customer pickup, Renter acknowledges that Renter is accepting responsibilities that would otherwise be handled by Letter and Light Co. as part of a delivery and installation service.
Renter acknowledges and agrees that:
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an appropriately sized enclosed vehicle is required;
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the equipment must remain clean, dry, secure, and protected throughout transportation and the rental period;
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Renter is responsible for following all loading, transportation, setup, operating, weather, and return instructions;
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Renter assumes responsibility for the equipment upon release at pickup and remains responsible until the equipment is returned to and accepted by Letter and Light Co.; and
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Renter is financially responsible for documented cleaning, repair, loss, or replacement costs for damage occurring while the equipment is under Renter's responsibility, subject to applicable law.
Letter and Light Co. reserves the right to refuse a customer pickup when the vehicle, weather, transportation plan, or other circumstances do not reasonably meet these requirements.